Privacy Policy
I. Conditions of use of the data collected
A. Processing of the commercial relationship

HYGITECH, the data controller, processes personal data concerning you for the purpose of managing your customer account and our commercial relationship, in particular for the placing, monitoring and history of your orders, to enable you to download and consult your accounting documents and to enable you to benefit from promotions and personalised recommendations.

This processing is based on the performance of contracts concluded or to be concluded with HYGITECH, your consent and the legitimate interest of HYGITECH. HYGITECH's legitimate interest consists in the need to set up and improve our distance selling tools for our products and services as well as to constantly improve our services to our customers, in particular by knowing their professional needs.

You may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the collection and storage of your data prior to such withdrawal.

The data collected is essential for this processing and is intended for the relevant departments of HYGITECH and its possible subcontractors and service providers. Your data shall be kept for the duration of the contractual relationship plus the duration of the legal requirements.
B. Newsletter subscription

HYGITECH, the data controller, processes personal data concerning you for the purpose of managing and monitoring your subscription to the newsletter. Our newsletters include information about our existing and new products and services, Academy content and exclusive offers that may be of interest to you. This processing is based on your consent.

You may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the collection and retention of your data prior to such withdrawal. You can unsubscribe from our newsletters completely by clicking on the unsubscribe link located on all our newsletters. Please note that if you ask us to stop sending you newsletters, we will still retain some of your personal information and your request to ensure that you are excluded from the newsletter mailing list.

The data collected is essential for this processing and is intended for the relevant departments of HYGITECH and its possible subcontractors and service providers, in particular to ensure the routing of emails. Your data is kept for a period of 3 years from the end of the commercial relationship or from the date of their collection or the last incoming contact on your part.
C. Prospecting

We hereby inform you that HYGITECH, the data controller, processes personal data concerning you in order to offer you products and services related to the oral professions.

This processing is based on our legitimate interest. HYGITECH's legitimate interest consists in the need to set up and improve our commercial prospecting and marketing tools within the framework of our distance selling platform for our products and services.

To this end, we may have to collect the following personal data about you:

- Title Last name First name
- Address
- Telephone number
- E-Mail
- Fax number
- Professional information

This data is intended for use by HYGITECH's relevant departments and its possible subcontractors and service providers. Your data is kept for a period of 3 years from the date of collection or the last incoming contact from you.
II.  Data collected

Personal data is any information that can be used to identify you personally, directly or indirectly. We may collect your personal data when you order from HYGITECH or during conversations or correspondence with HYGITECH representatives or at an event organised by HYGITECH. The personal data we collect about you depends on the nature of your interaction with us, but may include the following:
A. Information you provide directly
1. Contact information

We collect your business contact information, including name, surname, postal address, telephone number, fax number, email address and other similar contact information.
2. Account information

We collect information such as how you purchased from HYGITECH, your transaction history, invoices and any other services related to the account you created.
3. Security Data

We collect login details, passwords and similar security information necessary for authentication and access to the HYGITECH account.
4. Preferences

We collect information about your preferences and interests in relation to our products and your preferences for receiving communications from us.
5. Social Media Data

Our site may contain social media access options that allow you to share information with your social networks or interact with us. Depending on the nature of these features, the use of these features may involve the collection and sharing of data about you. We encourage you to check the privacy policies and settings of the social media sites you frequent to see what type of data is collected, used and shared on those sites.
6. Other Unique Identifying Information

Examples of other unique information we may collect about you include: product serial numbers, information you provide when you interact in person, online or by phone or email with our sales and customer service departments, your responses to surveys, or additional information you provide to facilitate product delivery and respond to your requests. You are not required to share any personal data we request. However, if you choose not to share it, we may not be able to provide you with HYGITECH services, or respond effectively to your requests.
B. Information Collected Automatically
1. Product Data

We collect product order data.
2. Webpage Navigational Data

We collect information about your visits to and activity on our hygitech-old.my pages and www.HYGITECH.be, applications or web pages "powered by" another company on our behalf, including the content you view and interact with, the address of the originating site and other clickstream (such as pages viewed, links clicked, items added to your shopping cart). Some of this information is collected with our automatic data collection tools, including cookies, web beacons and embedded web links.
3. Anonymous or Aggregate Data

We may collect anonymous survey responses or anonymous and aggregated information.
III. Security of your information

In order to prevent unauthorised access or disclosure and to ensure the proper use of such data, we have put in place appropriate physical, technical and administrative procedures to safeguard the security of the data collected and processed. HYGITECH retains data only for legitimate business purposes and in accordance with regulations. To handle payments on the website, we also use a secure banking service provider. This service provides us with increased protection against fraudulent use of credit cards and financial information.
IV. Sharing your data

We will only share your personal data in the following ways:
A.  Sharing with companies of the HYGITECH Group

We may transfer your personal information to other entities at companies having a capital link with HYGITECH in France for the purposes mentioned in this Privacy Statement. In order to ensure the security of your personal data, these entities are contractually bound to comply with our privacy requirements. In addition, our HYGITECH employees receive our privacy guidelines. By accessing our website, registering for a product, or otherwise providing us with your personal information, you consent to this transfer of your personal information throughout the network of HYGITECH entities.
B. Sharing with Service Providers

We work with service providers who assist us in managing or supporting certain aspects of our operations. These service providers may be located inside or outside the EU and may be responsible for credit card processing, fraud management services, online registration, product delivery, content or product customization, advertising and marketing activities (including digital and personalized advertising), IT services, courier service providers, data hosting, satisfaction surveys, debt collection, management or support for the hygitech-old.my website and www.HYGITECH.be. They are contractually bound to respect the confidentiality of the personal data received from us and may in no case use such data for any purpose other than the execution of the assignments defined in accordance with HYGITECH's requests.
V. Cookie Policy

HYGITECH uses cookies. For more information, please see our Cookie Policy.
VI. Right of access, opposition and withdrawal

You have the right to access, rectify or delete your data, to limit the processing of your data, to object to the processing of your data, to have your data ported to you and to set out guidelines for the disposal of your data after your death. You may also withdraw your consent at any time and lodge a complaint with a supervisory authority. Please note that if you exercise your rights listed above, we will however retain some of your personal information and your application to ensure that your rights are effectively exercised.

You may exercise these rights at the following address dpo@hygitech.fr or by post to the attention of the DPO, HYGITECH, 109 bis avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, France, accompanied by a copy of an identity document.
VII. Changes to our declaration of conformity

If this privacy statement is amended, the revised version will be made available on this page, together with the date of the last revision. If there are material changes to this statement that would alter our privacy practices, we will notify you by other means, including by email or by posting a notice on our website and/or social media pages before such changes take effect.

This Privacy Policy was created on May 25, 2018.